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Shopify subscriptions · Recharge and Loop

Shopify Subscription Agency for Recharge and Loop

We set up, manage and migrate Shopify subscriptions on Recharge and Loop for international brands worldwide, with a focus on food, wellness, nutrition and pet care. From meal-plan selection to recurring billing and subscriber retention, we plan the storefront and the operations behind each renewal.

FreeA no-obligation call about your subscription setup.

Shopify Select Partner Recharge and Loop Setup, management and migrations
Our work

Subscription brands we work with

Subscription brands we have worked with include Fuel Your Body in Canada, Nutriseed and Herbal Dog Co. in the UK, and Sprigs Life in the US. Our published subscription case study is Fuel Your Body: user drop-off fell from 63% to 12% and average order value rose from $65 to $85 after we rebuilt the subscription journey.

Fuel Your Body Shopify subscription storefront Fuel Your Body

A simpler subscription journey for healthy meal orders.

We simplified meal-plan selection, reduced mobile checkout friction, and created a clearer recurring-order experience for a Shopify subscription business.

Read the Fuel Your Body case study
What we do

Everything your subscription programme needs

Start with one service or combine a few. Every project gets a written scope, a fixed quote and a dated plan.

  • Recharge setup and management

    Plans, intervals, prepaid and bundle options, the customer portal, notifications, and the day-to-day changes a live subscription programme needs.

  • Loop setup and management

    Loop subscriptions configured around your products, with cancellation flows, retention offers and custom features where the standard setup is not enough.

  • Subscription app migrations

    Moving subscribers between Recharge, Loop, Skio, Bold and other apps: payment methods, billing dates, plans and customer emails mapped and tested before cutover.

    Read our subscription migration guide
  • Subscription UX and conversion

    Plan selectors, product pages and checkout steps that make it easy to choose a plan and start a subscription, especially on mobile.

  • Retention and churn

    Cancellation flows, pause and skip options, win-back and reminder emails in Klaviyo, and regular reviews of why subscribers leave.

    Klaviyo email and SMS
  • Ongoing subscription management

    A team that looks after the programme month to month: product and plan changes, portal and email updates, failed payments and app updates.

  • Meal subscriptions and build-a-box

    Meal-plan choices, mix-and-match boxes, delivery frequency and order cutoffs scoped around your catalogue and fulfilment process. We check what your subscription app supports before deciding where custom development is needed.

Planning a switch?

What we check before and after a subscription migration

A migration needs more than an app install. We agree the data, customer experience and billing checks before scheduling the switch.

  1. Confirm payment compatibility

    Check the source app, destination app and payment gateway before promising a transfer. Some payment methods or store-to-store moves require customers to update their details.

  2. Map the next recurring order

    Review products and variants, subscription status, billing dates, delivery frequency, discounts and shipping rules. Agree how paused, prepaid and unsupported subscriptions will be handled.

  3. Test the customer journey

    Check the plan selector, checkout, portal, pause and skip actions, cancellation and emails. Plan the switch with the app providers so the old and new apps do not both bill or send duplicate messages.

  4. Reconcile and hand over

    Compare imported subscriptions with the agreed data, record exceptions and review the first renewals. Your handover includes the settings, checks and operating steps your team needs.

Explore our subscription migration guide for the planning questions to work through with your app providers.

How it works

From audit to a well-run subscription programme

  1. Audit

    We review your current app, plans, portal, emails, payment gateway and churn reasons, and find where subscribers drop off.

  2. Plan

    You get a written scope with a fixed quote and a dated plan, including a data map and test plan for any migration.

  3. Build or migrate

    We configure the app, build the storefront pieces and, for migrations, test subscriptions end to end before switching over.

  4. Manage and improve

    After launch we watch the first billing cycles closely, then keep improving retention and handle changes as they come up.

Where we work

Subscription support for international brands worldwide

We scope your programme around the markets you sell into. Our US, UK and Canadian pages explain the considerations for those markets; we can also review requirements for other international markets on your call.

FAQs

Questions about Shopify subscriptions

Should we use Recharge or Loop?

It depends on your products, plan structure, budget and how much you want to customise. We work with both, so we can compare them against your actual setup rather than a feature list, and we will tell you if staying where you are is the better call.

Can you move our subscribers to a new app without them re-entering card details?

Usually, yes, when the payment methods can be migrated through a supported gateway such as Shopify Payments. We check this first. Where it is not possible, we plan the customer emails and timing so subscribers update their details with as little drop-off as we can manage.

Do you manage subscriptions month to month?

Yes. We look after live subscription programmes on an ongoing basis: plan and product changes, portal and email updates, failed-payment and churn reviews, and app updates, so your team does not have to become subscription-app experts.

How long does a subscription migration take?

It depends on the number of subscribers, your payment gateway, how many plans and discounts you run and any custom features. After an audit you get a dated plan, and we schedule the switch around your billing dates.

Do you work with international brands worldwide?

Yes. We work remotely with international subscription brands, including clients in Canada, the UK and the US. We check your target markets, payment gateway, delivery requirements and app availability during scoping, and agree a communication schedule around your time zone. Our team is based in New Delhi and works Monday to Saturday, 9:30 am to 6:30 pm IST.

Can you add subscriptions without rebuilding our Shopify store?

We first check your existing theme, checkout and app integration. If they support the subscription journey you need, we scope the changes around them. A full rebuild is only proposed when the existing setup cannot support the agreed requirements.

Can you help with meal subscriptions and build-a-box orders?

Yes. Our Fuel Your Body case study shows our work simplifying meal-plan selection. For a new build, we scope box sizes, product choices, delivery frequency, order cutoffs and subscriber changes against your app and fulfilment requirements before implementation.

Talk to a subscription specialist

Tell us about your subscription setup on a free call. If we're a good fit, you'll get a written scope, a fixed quote and a dated plan.

Bring your store URL, target markets, current subscription app, payment gateway, approximate active subscriber count and the main problem you want to solve. We use those details to scope the work, dependencies and acceptance checks before quoting.