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Shopify subscriptions · Working with Canadian brands

Shopify Subscription Agency for Canadian Brands

We set up, manage and migrate Shopify subscriptions on Recharge and Loop for Canadian brands, from plan design and the customer portal to retention flows and app migrations.

FreeA no-obligation call about your subscription setup.

Shopify Select Partner Recharge and Loop Setup, management and migrations
Our work

Subscription work we can show you

Fuel Your Body is a meal-prep subscription brand in Prince Edward Island. We audited their Shopify store with heatmaps and session recordings, rebuilt the subscription flow around clear 4, 6 and 12-meal plans, and supported the launch with email marketing. User drop-off fell from 63% to 12%, and average order value rose from $65 to $85.

Fuel Your Body Shopify subscription storefront Fuel Your Body

A simpler subscription journey for healthy meal orders.

We simplified meal-plan selection, reduced mobile checkout friction, and created a clearer recurring-order experience for a Shopify subscription business.

Read the Fuel Your Body case study
What we do

Subscription services for Canadian brands

Start with one service or combine a few. Every project gets a written scope, a fixed quote and a dated plan.

  • Recharge setup and management

    Plans, intervals, prepaid and bundle options, the customer portal, notifications, and the day-to-day changes a live subscription programme needs.

  • Loop setup and management

    Loop subscriptions configured around your products, with cancellation flows, retention offers and custom features where the standard setup is not enough.

  • Subscription app migrations

    Moving subscribers between Recharge, Loop, Skio, Bold and other apps: payment methods, billing dates, plans and customer emails mapped and tested before cutover.

    Read our subscription migration guide
  • Subscription UX and conversion

    Plan selectors, product pages and checkout steps that make it easy to choose a plan and start a subscription, especially on mobile.

  • Retention and churn

    Cancellation flows, pause and skip options, win-back and reminder emails in Klaviyo, and regular reviews of why subscribers leave.

    Klaviyo email and SMS
  • Ongoing subscription management

    A team that looks after the programme month to month: product and plan changes, portal and email updates, failed payments and app updates.

Before you launch

Selling subscriptions in Canada

General guidance, not legal or tax advice. Check the details for your business with your lawyer or accountant.

  • Provincial consumer protection

    Renewal and cancellation rules for consumer contracts are set by each province, and Quebec's are among the strictest. Make plan terms, renewal dates and how to cancel easy to find before a customer subscribes, and check the rules for the provinces you sell into with your lawyer.

  • Emails under CASL

    Canada's Anti-Spam Legislation needs consent for marketing emails. Messages about an existing subscription, such as renewal and shipping notices, are treated differently from marketing, so keep them as separate flows in Klaviyo or your subscription app.

  • Tax and cross-border orders

    Each renewal charges GST, HST or provincial tax based on where the customer is. Many Canadian subscription brands also ship to the US, so decide early how US prices, duties and shipping will work on recurring orders.

Time zones

Working with us from Canada

We work Monday to Saturday, 9:30 am to 6:30 pm IST, which ends around 9:00 am Eastern during daylight saving time. Most Canadian clients take a regular call early in their morning and get written updates in between.

Need more than subscriptions? See our Shopify agency services for Canadian brands.

FAQs

Questions Canadian subscription brands ask us

Have you worked with Canadian subscription brands?

Yes. Fuel Your Body is a meal-prep subscription brand in Prince Edward Island. We rebuilt its subscription journey, and user drop-off fell from 63% to 12% while average order value rose from $65 to $85.

Do you offer French for Quebec subscribers?

We can build a French storefront and French subscription emails and portal text where your apps support it. Quebec requires French versions of commercial content, so it is worth planning in from the start.

What hours do you work, and when can we talk?

Monday to Saturday, 9:30 am to 6:30 pm IST, which ends around 9:00 am Eastern during daylight saving time. Most clients take an early-morning call and get written updates in between.

How do we start?

Book a free call. We look at your current subscription setup, then send a scope with a fixed quote and a dated plan. There is no obligation to go ahead.

Talk to a subscription specialist

Tell us about your subscription setup on a free call. If we're a good fit, you'll get a written scope, a fixed quote and a dated plan.

We also run subscriptions for brands in the United Kingdom and the United States.